Leisure

"Improving the leisure experience to exceed the customers’ satisfaction is key in this highly competitive market.

We understand the importance of maximising the utilisation of facilities for the benefit of our clients. We work with our leisure clients to ensure we continually examine opportunities for cost reduction.

Our strategic approach in this sector is to create an integrated total service that continually focuses on developing bespoke solutions for customer facing FM practice. The benefits of this are:

• Co-ordinated approach to planned and re-active maintenance
• Running advanced customer care programmes
• Refining KPI’s and SLA’s
• Allowing the client time to focus on their customers"

Franck Crosnier
Customer Director
Tel: +44 (0) 1923 478 436
E: franck.crosnier@taylorwoodrow.com